Case Study 08 - Professional Examination Board – CCEB

Connecting Website, Applications, and IT Support

The Canadian Chiropractic Examining Board (CCEB) administers chiropractic examinations and supports candidates across Canada. Since 2020, One Piece IT has supported its operational technology and public-facing digital services through managed IT, website development, database application support, and Microsoft 365 administration.

Overview

Organization

Canadian Chiropractic Examining Board

A national organization administering chiropractic examinations and supporting candidates across Canada.

Industry

Professional Examination Services

Supporting examination administration, candidate communications, and organizational operations.

Challenge

Interconnected Technology Needs

Maintaining websites and legacy applications while supporting remote work, Microsoft 365, and cybersecurity.

Solution

Integrated Technology Support

Bringing website services, database support, and workplace technology under one IT partner.

Challenge

Supporting the Systems Behind National Examinations

CCEB’s technology needs extended across examination administration, candidate communications, and daily operations. Its website was part of a broader environment that also included legacy database applications, Microsoft 365, and tools supporting a remote workforce.

The organization required ongoing website maintenance, application support, and cybersecurity initiatives across these connected systems. A coordinated approach was needed to support both public-facing services and the technology employees relied on every day.

Solution

Bringing Digital Services and Workplace Technology Together

One Piece IT combined website development with business application support and infrastructure management. The engagement covered a new public-facing website, ongoing content and security maintenance, SQL database support, and Microsoft 365 modernization.

Develop and Maintain the Website

Designed and launched a new public-facing website. Ongoing services included content updates, plugin maintenance, and security maintenance to support CCEB’s website operations and candidate communications.

Support Business Applications

Provided SQL database maintenance, published application enhancements, and delivered break/fix support for database functionality. This work supported the legacy applications used in organizational operations.

Enable the Modern Workplace

Provided Microsoft 365 modernization and support alongside remote-work enablement and ongoing cybersecurity initiatives. These services connected workplace technology with the broader managed IT engagement.

Outcome

One Technology Partner Across Essential Systems

CCEB gained a single technology partner supporting website operations, database applications, Microsoft 365, cybersecurity, and remote-work capabilities. This brought its public-facing digital services and internal technology needs into one coordinated support relationship.

The documented partnership has continued since 2020, providing ongoing support across both operational systems and digital services. Its scope connects website management, application maintenance, and workplace technology within a long-term managed IT engagement.

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